L’Anima – Italian Restaurant Review
Following a glowing review in Hardens I was expecting great things from L’Anima. Sadly, we were let down by them losing our booking – while I appreciate it happens from time to time, they were somewhat at a loss with what to do with us in the intervening hour and this added to the annoyance. At the end of the meal they also had the cheek to try and charge us for the drinks they had offered us on the house…so pretty bad start.
Nonetheless, the food was good and the ambiance of the place was nice. The starter of wild mushrooms with truffle was prepared perfectly, the only gripe was the main course veal was underseasonsed (read NO seasoning). Because we’d been pushed back an hour we didn’t get to try to desert which was a shame, perhaps we’ll return
Nonetheless, it does show that a restaurant can ruin things immediately if they don’t deal with things properly – hopefully L’Anima will improve it’s customer service.